Your personal information is our most valued asset — find out clearly how we protect it.
Level of Protection
YCasino's Privacy Policy is a clear commitment to you — it explains in plain language how we collect your personal information, why we collect it, and how we keep it safe. We want you to genuinely understand it, without wading through legal jargon.
This Privacy Policy applies to the ycasino.click website and all associated mobile and web services. By creating or continuing to use a YCasino account, you are deemed to have accepted this policy.
We comply with international data protection regulations, and all our systems are audited on a regular basis. Protecting your data is not just a legal obligation for us — it is an ethical responsibility.
YCasino collects information from two sources — what you provide directly, and what is generated automatically while you use the platform.
| Data Type | Example | Source |
|---|---|---|
| Identity Information | Full name, date of birth, National ID number | Registration Form |
| Contact Information | Email address, mobile number | Registration Form |
| Payment Information | Mobile Pay/Nagad number, transaction history | Deposit/Withdrawal |
| Verification Documents | NID copy, selfie (as part of the KYC process) | Upon Verification Request |
| Usage Data | Login times, game history, betting records | Automatic |
| Device Information | IP address, browser type, operating system | Automatic |
| Communication Logs | Support chat content, email | Customer Service |
YCasino uses the data it collects solely for the purposes described below. Each use has a legitimate reason behind it:
For marketing or promotional communications, we only send emails or SMS to users who have given explicit consent. You can withdraw that consent at any time.
YCasino does not sell your data. However, limited information may be shared with trusted third parties in specific circumstances:
YCasino uses cookies on its website. Cookies are small text files stored on your device that help improve your browsing experience.
Types of cookies we use:
You can delete or manage cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain site features.
YCasino uses a multi-layered security framework to protect your data — covering not just technical safeguards, but administrative and physical security as well:
YCasino does not retain data longer than necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligation |
| Transaction History | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | AML Legal Obligations |
| Support Chat Logs | 2 Years | Dispute Resolution |
| Login Logs | 1 Year | Security Monitoring |
| Marketing Preferences | Until consent is withdrawn | User Controls |
Once the retention period expires, your data is securely deleted or anonymized. You may also request early deletion before that period ends (except where data must be kept to meet legal obligations).
You have a number of legal rights over your personal data, all of which YCasino fully respects:
YCasino strictly prohibits use of the platform by anyone under 18. We do not knowingly collect, store, or process personal information from minors.
Date of birth is verified at registration, and age verification documents may be requested in suspicious cases. If a minor's data has been collected inadvertently, please notify us and it will be deleted immediately.
Any external website links on the YCasino platform are provided for informational purposes only. Those websites operate under their own privacy policies, and YCasino is not responsible for their data collection practices.
Game providers (Pragmatic Play, Evolution Gaming, etc.) may process certain technical data through their own platforms while delivering games. This data is used solely to ensure game functionality and is governed by their respective privacy policies.
This Privacy Policy may be updated from time to time. For significant changes, you will be notified at your registered email address and the "Last Updated" date at the top of the page will be revised.
For any privacy-related questions, concerns, or requests to exercise your rights, please contact us:
Through technology and policy combined, we ensure your privacy is never compromised.
Every transaction and data transfer is encrypted with 256-bit SSL — the same technology used by the world's top banks.
Secure identity verification ensures that only legitimate users access the platform and that your account stays protected.
Our AI monitors suspicious activity 24/7. Unusual logins or transactions are blocked instantly.
Your information is a trust we take seriously. It will never be shared with any advertising agency or data broker.
Our systems are regularly audited by independent third-party security experts. Their findings guide our ongoing improvements.
View, correct, delete, or download — you have full control over your data at all times. Submit a request whenever you need.